Privacy Policy

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and we take all measures to protect your personal information. Any personal information received will only be used to fill your order or services. We do not share, give, sell, rent or trade personal information with third parties for any reason. All information is encrypted and stored on secure servers until you ask for the deletion or deleted by our automated maintenance clean-ups. 

Users have the right to be forgotten and have their accounts deleted anytime. Please contact us through Live Chat, Email or visit your Account Settings to delete your account. 

When deleting an account there is information that cannot be deleted for invoicing and taxing proposes. 

We keep: Deposits information & orders.  

All other information will be permanently deleted and cannot be restored

How we use your Information

  • Username 

To identify and Login your account, used also for Live Chat scripts if any ( Example: Crisp, Intercom, Zendesk, Facebook Messenger ).

  • Email 

The e-mail is used as main registration identifier including to log in your account, send a newsletter about services status or services changes, reset your password or verify your account, LiveChat Platforms (Example: Crisp, Zendesk, Intercom ).
We are not fans of spamming or either abusing by sending a bunch of e-mails.

  • Phone Number 

The Phone is used to verify your account, Two-factor Authentication, Send Important Notifications about our services status or changes ( Example: Price changes ). We will not send newsletter by SMS

  • First and Last Name 

Used for Invoicing only and display on the website banner when you are logged in

  • Country, Address and Postal Code 

Used for Invoicing and display messages or content based on your native language.

  • VAT ID and Company Name 

Used for Invoicing only.

  • IP Address 

The IP Address is logged when necessary including for: Login, Registration, Inserting orders, Performing Deposits, Password Resets.
This is mostly to help us identify fraud and non-legitimate actions, nothing else.

  • Order Information 

The order information including Links or any relative information about the orders are only used for process the order, orders are saved forever, for the nature of the service we keep this records to avoid abuse of the service, over-delivery, and statistics ( how much you have ordered for a certain link for example ).

  • Link Tracking 

We track links from orders from time to time we only collect the actual counters necessary to control while the order is being delivered, once its completed we stop tracking. No other information is scrapped, only the counters. 
Example: How much plays, likes, followers, following a link has.

  • Cookies 

We use cookies to improve your website experience ONLY
The following data is saved on cookies: PHP Session ID, Tutorials Identifier, Device ID, Identifier to the Logged in Account, User ID, Timezone and Datatable Filters
We only use cookies when its really necessary, information saved on cookies is not shared, given, sold by any means.
Cookies are saved usually for a period of 1 Month and are mandatory in order to use the website.

External Connections

HQLIKES connects with multiple third-party services to deliver certain features, the following companies are responsible for the data inserted in their databases and services.

  • Crisp, Zendesk, Intercom & Support Websites 

Your username and email are shared with these websites to deliver the support.
- Check Crisp Privacy
- Check Intercom Privacy
- Check Zendesk Privacy

  • Google Analytics 

Analytics of the website done by Google, no information
- Check Google Analytics Privacy

  • Twilio 

SMS /CAL Gateway Delivery, the Phone number is used to deliver the SMS / CALL notifications, only logs are saved.
- Check Twilio Privacy

  • MailChimp / Sendgrid 

Newsletter & E-Mail Notifications  first Name  and  email  is used to deliver the email notifications
- Check Sendgrid Privacy