Privacy Policy

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and we take all measures to protect your personal information. Any personal information received will only be used to fill your order or services. We do not share, give, sell, rent or trade personal information with third parties for any reason. All information is encrypted and stored on secure servers until you ask for the deletion or deleted by our automated maintenance clean-ups.

Users have the right to be forgotten and have their accounts deleted anytime. Please contact us threw Live Chat, Email or visit your Account Settings to delete your account.
When deleting an account there is information that cannot be deleted for invoicing and taxing proposes.
We keep: Deposits information & orders. 
All other information will be permanently deleted and cannot be restored

How we use your Information

  • Username
    To identify and Login your account, used also for Live Chat scripts if any ( Example: Crisp, Intercom, Zendesk, Facebook Messenger ).
  • Email
    The e-mail is used as main registration identifier including to log in your account, send a newsletter about services status or services changes, reset your password or verify your account, LiveChat Platforms (Example: Crisp, Zendesk, Intercom ).
    We are not fans of spamming or either abusing by sending a bunch of e-mails.
  • Phone Number
    The Phone is used to verify your account, Two-factor Authentication, Send Important Notifications about our services status or changes ( Example: Price changes ). We will not send newsletter by SMS
  • First and Last Name
    Used for Invoicing only and display on the website banner when you are logged in
  • Country, Address and Postal Code
    Used for Invoicing and display messages or content based on your native language.
  • VAT ID and Company Name
    Used for Invoicing only.
  • IP Address
    The IP Address is logged when necessary including for: Login, Registration, Inserting orders, Performing Deposits, Password Resets.
    This is mostly to help us identify fraud and non-legitimate actions, nothing else.
  • Order Information
    The order information including Links or any relative information about the orders are only used for process the order, orders are saved forever, for the nature of the service we keep this records to avoid abuse of the service, over-delivery, and statistics ( how much you have ordered for a certain link for example ).
  • Link Tracking
    We track links from orders from time to time we only collect the actual counters necessary to control while the order is being delivered, once its completed we stop tracking. No other information is scrapped, only the counters. 
    Example: How much plays, likes, followers, following a link has.
  • Cookies
    We use cookies to improve your website experience ONLY
    The following data is saved on cookies: PHP Session ID, Tutorials Identifier, Device ID, Identifier to the Logged in Account, User ID, Timezone and Datatable Filters
    We only use cookies when its really necessary, information saved on cookies is not shared, given, sold by any means.
    Cookies are saved usually for a period of 1 Month and are mandatory in order to use the website.

External Connections

HQLIKES connects with multiple third-party services to deliver certain features, the following companies are responsible for the data inserted in their databases and services.

 
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