Terms of Service

1. GENERAL AGREEMENT

By placing an order with HQLIKES, you automatically accept all the below-listed terms of service whether you read them or not. We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing any order to ensure you are up to date with any changes or any future changes.

HQLIKES, in its sole discretion, may modify or review these Terms of Service at any time without prior notice. All recent modifications or revisions done by HQLIKES replace all former agreements and take effect upon the date of posting. Continued use of the service following recent amendments signifies your assent to the revised Terms of Service.

You will only use the HQLIKES website in a manner which follows all agreements made with Instagram, Facebook, Twitter, YouTube, and other social media sites on their individual Terms of Service pages.

IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE OR DO NOT AGREE TO ANY OR ALL TERMS, DO NOT REGISTER.


2. REGISTRATION

By registering you affirm that you are 18 years of age or an emancipated minor and are completely able and competent to enter into the terms and conditions set forth in these Terms of Service and comply and abide by them.

You may not use fake information while registering your account, including fake name, fake e-mail, fake phone number, or address. Any attempt to spoof data will result in your account being disabled.


3. SERVICE QUALITY & DEFINITIONS

To prevent misunderstandings regarding service quality, HQLIKES categorizes services into specific tiers. By purchasing, you acknowledge the following definitions:

  • LQ (Low Quality): Accounts with no profile pictures, no posts, and random usernames. These are for quantity only.
  • HQ (High Quality): Accounts generally having profile pictures. This does not guarantee posts, stories, active bios, or specific gender targeting unless explicitly stated in the service name.
  • Real-Looking / Mixed: A blend of HQ accounts and some accounts with posts.
  • 100% Real / Premium: High-tier accounts with posts, profile pictures, and bios.
  • "Non-Drop": Refers to accounts created using high-quality methods that have historically shown minimal to no drops. However, this does not guarantee 0% fluctuation, as platforms (e.g., Instagram, TikTok) may remove inactive accounts during routine cleanups.

Liability Disclaimer: We do not offer refunds based on "quality preference." If you purchase an "HQ" service, you cannot dispute the order because the accounts are not "Influencer Level" or "100% Real."

We DO NOT guarantee your new followers/members/subscribers will interact with you unless otherwise stated; we simply guarantee you to get the services you pay for.


4. ORDERS & DELIVERY

  • Start Count Authority: All orders and refills are calculated based on the Start Count of the profile at the exact moment the order is placed.
  • Overlapping Orders (Stacking): You agree NOT to place multiple orders for the same link at the same time (stacking). This confuses the system's start/end count logic. If you stack orders, we cannot provide correct delivery or refills, and no refund will be issued.
  • Unstable Profiles: If your profile is already losing followers/likes (dropping) before or during our delivery, we are not responsible for the order appearing "stuck" or incomplete. We cannot refill orders on profiles that are actively losing organic or previously bought followers.
  • Delivery Estimates: HQLIKES DOES NOT guarantee a delivery time for any services. We offer our best estimation of when the order will be delivered. This is only an estimation and HQLIKES will not refund orders that are processing if you feel they are taking too long.
  • Cancellation: HQLIKES WILL NOT cancel an order once it's placed. By placing an order you accept that we cannot cancel it even if the service name is not 100% accurate, that you entered a wrong URL, or if there is any other issue.

5. REFUND & CANCELLATION POLICY

  • Refund Source: Refunds or refills are only issued to your HQLIKES Balance, never through transactions (back to bank/card).
  • Partial Delivery: If an order cannot be fully delivered, the system will mark it as "Partial" and automatically refund the undelivered portion to your HQLIKES balance. You are not eligible for a full refund if partial delivery has occurred.
  • No Refunds on Completed Orders: Once an order is marked "Completed," no refunds will be issued.
  • Incorrect Links/Usernames: Orders placed for the wrong link, private accounts, or wrong usernames will be marked completed and are not eligible for refunds.
  • Private / Restricted Content: If your account is set to "Private," has age restrictions, or has country restrictions enabled, the order will fail or mark complete without delivery. No refunds will be issued.
  • Refund Conditions:
    REFUNDS can be issued if an order is stuck on awaiting status.
    NO REFUNDS are issued unless the services are not working or there is no alternative available.
    NO REFUNDS will be processed if followers or services bought from NON-REFILL servers drop, even after one hour of ordering.

6. REFILL POLICY

Refills are a courtesy provided for specific services marked with a refill guarantee (e.g., "R30" or "30 Days Refill").

  • Refill Validity: Refills are only valid if the current count is below the target amount but above the Start Count. If your count drops below the Start Count (due to previous orders dropping), the refill warranty is voided.
  • Refill Window: Refills can only be requested within the designated warranty period mentioned in the service description.
  • Platform Updates: During major social media updates (e.g., TikTok purges, Instagram scanning waves), refills may be delayed. This is mandatory compliance with platform stability and is not grounds for a dispute.
  • Lifetime Warranty: Services listed as "Lifetime Warranty" refer to the lifetime of the service or 180 days (whichever comes later). Social media sites are continuously updating their security; hence lifetime warranty is limited to the life of the service.

7. USER RESPONSIBILITIES & SETTINGS

  • "Mark for Review" (Instagram): You must disable the "Flag for Review" or "Filter Spam Followers" setting on Instagram before ordering followers. If this setting is ON, followers will be filtered by Instagram and not delivered. We will not refund or refill orders affected by this setting.
  • Content Restrictions: You will not upload anything to the HQLIKES site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community. We will block without warning any adult content or content that goes against the law.
  • System Exploitation: You shall not knowingly exploit the system including but not limited to gaining an advantage, exploiting speed, or any other bug in a manner other than purchasing them from the website or using the regular features.
  • Distributor Issues (Spotify/Music): HQLIKES is not responsible for song takedowns or withheld royalties by distributors (e.g., DistroKid, TuneCore). You use music services at your own risk.

8. PAYMENTS, PURCHASES & ANTI-FRAUD

  • General Purchase Agreement: You agree that upon purchasing you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute or charge-back.
  • Chargebacks: Any attempt to file a fraudulent dispute, unauthorized transaction claim, or chargeback will result in the immediate and permanent suspension of your account. We grant the right to reset your account, terminate your account, and/or permanently ban your IP address and all e-mail addresses associated with purchases made on the website.
  • Rates: HQLIKES rates are subject to change at any time without notice. The payment/refund policy stays in effect in the case of rate changes.
  • Third-Party Affiliation: We are not affiliated with any third-party forums or resolution centers. Threats to escalate disputes to external bodies do not alter our refund policies.

9. COPYRIGHT

Without the prior written consent of an HQLIKES representative, you may not copy or reproduce any texts, images, or programming used on the HQLIKES website.

All brand icons are trademarks of their respective owners. The use of these trademarks does not indicate endorsement of the trademark holder by the owners, nor vice versa.

10. DISCLAIMER

You agree that your use of HQLIKES is at your own risk. HQLIKES may not be held liable or accountable for any or whatever damages you or your business may incur.

  • Platform Liability: We are not responsible for your actions and their consequences, including accounts or pages banned or photos removed. We will not issue any refund or compensation in these cases. We are not responsible if your account is banned for any reason.
  • Uptime: HQLIKES does not guarantee website uptime or availability, as it uses the internet to deliver its services.
  • System Updates: Social media platforms frequently update their algorithms. If a service stops working due to a global update (e.g., "TikTok View Update"), we reserve the right to pause services or issue partial refunds. We do not guarantee lifetime stability against platform updates.

© Copyright. All Rights Reserved.